Refund and Returns Policy

At Lata’s Madinat UAE, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not fully satisfied with your order, we’re here to help.

1. Returns

You may return eligible items within 3 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in original packaging.

• Proof of purchase is required (order number or receipt).

• Sale or discounted items are non-returnable.

To initiate a return, please contact us at support@woocommerce-1205453-5291008.cloudwaysapps.com with your order number and reason for return. We will provide instructions for mailing the item back to us.

2. Exchanges

We only replace items if:

• They are defective or damaged

• You received the wrong size, color, or style

• The item has a print or quality defect

To request an exchange, email us with supporting images and your order details. Approved exchanges will be shipped at no additional cost.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

• A refund will be processed to your original method of payment.

• Please allow a few business days for the amount to reflect, depending on your bank or payment provider.

Please note:

• Shipping and handling charges are non-refundable.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Recheck your bank account.

• Contact your credit card company or payment provider—it may take some time before your refund is officially posted.

• If you’ve done all of this and still haven’t received your refund, please contact us at hola@lata.shop.

5. Return Shipping

Customers are responsible for mailing the item back. We do not charge a return shipping fee. Please ensure your return is properly packaged and tracked.

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For any questions or support, reach out to us at:

???? hola@lata.shop